#14816 | 2019-09-25 Warszawa, Poland

Hitachi Storage Administrator

PROJECT INFORMATION:
  • Industry: Transport
  • Location: Warsaw, remote job
  • Project language: English, Polish
  • Remuneration: Junior: 70 – 90 zł netto + VAT/ h, Senior: 100 – 125 zł netto + VAT/h
  • Project duration: 12 months+
  • Form of employment: B2B

JOB DESCRIPTION:
Key skills required for the job are: n Hitachi Storage-L3, (Mandatory).

As an Administrator:
  • You should be able to handle first point escalation for all technical and process issues.
  • Provide technical subject matter expertise wherever required.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Plan and schedule Changes, Coordinating with different stakeholders.
  • Perform RCA for Major Incidents related to his / her tower nFollow quality / security process defined for the engagement.
  • Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination.
  • Prepare Weekly and monthly status reports.
  • Participate in business meetings with various stake holders on a need basis.
  • Take corrective actions based on the customer satisfaction surveys.
  • Work on the service improvement programs.
  • Effort estimation/reviews on need basis for new projects.
  • Training of new team members.
  • Able to work on Knowledge acquisition and updates to related documents.

WE OFFER:
  • Challenging international projects in a Scandinavian business culture.
  • Transparently built relations based on trust and fair play.
  • Benefits: Medicover card, Multisport card.
  • Internal reference bonus.


Start: ASAP
Work location: Warszawa, Poland
Requirements: Min. 5 years of professional IT experience.
Job type: Freelance

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