#15938 | 2020-02-26 Amsterdam, Netherlands

Technology Lead – Salesforce & customer experience

For our client, a globally known Dutch brand, we are looking for a Technology Lead – Salesforce & Customer experience.

Role:
As a technology lead you are the person who owns the end-to-end architecture and oversees the delivery and partners involved for the Salesforce product for a global implementation. He/she understands the internal stakeholders’ needs and converts them into solution architecture specifications, governance and delivery model in line with overall architectural standards and roadmaps.

Responsibilities:
  • Setup and oversee teams and partners involved to deliver the product, follow up on the SLAs compliance in close relation with the stakeholders.
  • Contract discussions with suppliers on licenses, prices and performance management.
  • Collaborates with Product, Domain and Enterprise Architect on the solution design to ensure it conforms to overall architectural vision and technical roadmap;
  • Strong skills on stakeholder management to listen and understanding the challenges, opportunities, requirements and needs of all involved parties.
  • Ability and experience to converts the above into solution architecture specifications governance and delivery model in line with overall architectural standards and roadmaps.
  • Oversees the implementation—ensure the delivered system is consistent with the agreed architecture, and meet the requirements.

Requirements:
  • 3-5 years’ experience of rolling out global Salesforce programs
  • Strong understanding of technical specifics;
  • Being able to make decisions about which technologies are needed to develop the product;
  • The ability to visualise and create high-level models (rigorous information-rich diagrams) that can be used in future analysis to extend and mature the business architecture;
  • Knowing security protocols, IT systems, networking infrastructures and database systems;
  • Working with multi-disciplinary teams to craft IT solutions;
  • Excellent facilitation, presentation, and analysing skills;
  • Business domain expertise for the relevant product;
  • Skills in MS Excel, PowerPoint, and financial modelling;
  • Experience in working with Business Intelligence Tools would be a plus.
  • Preferably experience with working in an Agile environment.

Interested:}
Are you interested in this challenging position? Please don't hesitate to apply and send us your cv in Word, availability, motivation and rate.

Startdatum: asap
Duur: 3 months+
Werklocatie: Amsterdam, Netherlands
Vereisten: Min. 5 jaar professionele IT-ervaring.
Type opdracht: Freelance

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